At MycroAesthetics, protecting your privacy is a top priority. This Privacy Policy outlines how we may use, disclose, and protect the information we collect about you. We are committed to maintaining the confidentiality of your protected health information (PHI) and adhering to applicable legal standards.

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Our Legal Responsibilities

We are required by law to provide this notice, which explains our legal duties and privacy practices regarding your protected health information. We will maintain the privacy of your PHI and inform you of our practices.

We reserve the right to update our privacy policies at any time. If we make any changes, we will notify you immediately. The revised policies will apply to all your current and past health information unless otherwise specified.

You may request a copy of this policy at any time by contacting us at the email below:
 

info@mycroaesthetics.com

 

How We May Use or Disclose Your Protected Health Information

Below are examples of how we may use or disclose your protected health information. Not every use or disclosure in a category may be listed, but all fall under permitted uses.

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Treatment

We may use and disclose your PHI to provide care. For instance, we may share your information with other healthcare providers or staff as needed to coordinate treatment. This includes disclosing your information to external entities such as pharmacies during prescription processes.

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Payment

Your information might be shared with insurance companies or other parties to secure payment for your care. For example, we might provide the information required for the pre-authorization of medications.

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Healthcare Operations

We may use your PHI to manage and improve our practice, such as training students, reviewing cases, or reminding you of appointments via phone, email, or text.

We may also share your information with affiliated companies, service providers, or consultants for operational purposes, or in the event of a business transaction such as a merger or acquisition.

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Marketing Activities

Occasionally, we may use your information for marketing purposes. For example, we may send thank-you cards or offer promotions for specialized services or products. If you wish to stop receiving such communications, you may contact us at any time.

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Appointment Reminders

We may contact you via text, phone, or email to remind you of your scheduled visits or lab work.

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SMS and Messaging

When you opt-in to receive SMS messages, we collect your phone number, consent for messages, basic contact information, and messaging history. We use this information to send updates, promotions, or other content. You may opt-out at any time.

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Others Involved in Your Care

We may share your PHI with family or friends involved in your care if you consent or do not object when given the opportunity. If you are unable to provide consent, we may share information as necessary, in alignment with your best interests.

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Special Circumstances

• Public Health Risks: PHI may be disclosed to prevent disease, report medication effects, or comply with FDA regulations.

• Health Oversight: We may release information for audits, inspections, or other government investigations.

• Organ Donation: Information may be shared with agencies involved in donation processes.

• Legal Requirements: We may release PHI as required by law, including court orders, subpoenas, or law enforcement requests.

• Worker’s Compensation: Information may be shared with worker’s compensation programs as required.

• Lawsuits: PHI may be disclosed in response to legal proceedings where permissible by law.

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Your Rights Regarding Your Protected Health Information

Access to Medical Records

You have the right to access and receive copies of your PHI. Submit a written request to the contact listed at the end of this policy. A fee may apply for preparing and providing these records.

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Amendments

If you believe your PHI is inaccurate or incomplete, you may request amendments. A written request with explanations must be submitted. While we may deny your request in some circumstances, we will provide written reasoning and explain your rights to respond.

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Accounting of Disclosures

You have the right to request a list of certain disclosures made of your PHI. This does not include disclosures for treatment, payment, healthcare operations, or those authorized by you. Submit a written request to receive this information for disclosure within the applicable time period. Minor fees may apply.

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Restriction Requests

You may request restrictions on how your PHI is used or disclosed. While we will consider your request, we are not required to comply when disclosures are legally mandated. Submit requests in writing to the individual listed below.

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Confidential Communications

You may request that we communicate with you in specific ways or at particular locations. We will honor reasonable requests as long as they allow us to continue collecting payments and billing you.

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Paper Copy of This Notice

If you viewed this policy electronically, you may request a paper copy at any time. Please contact us to obtain a copy.

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File a Complaint

If you believe your privacy rights have been violated, you may file a complaint with our office or the U.S. Department of Health and Human Services. Upon request, we will provide the necessary contact information. You will not face retaliation for filing a complaint.

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Contact Information

For questions, requests, or concerns about this policy, please contact:

MycroAesthetics
info@mycroaesthetics.com

Thank you for trusting MycroAesthetics with your health and privacy.